I appologize for any inconvience caused by lack
of updates to the web site. I do the best I can to update this website when
the need arises.
1. I am closer to getting a shopping cart for
ordering products. I am hoping to have this up and running shortly.
2. The website has been updated to reflect new
product and pricing. The modest price increase reflects the increased cost
of raw materials.
3. If you call, please leave a message!!!!!!
I understand that you would rather speak to a person when you call. If you
must speak to a person when you call, please call after 7pm EST any evening
(757-866-8819) and I will be happy to talk to you. However, please know
that quickest way to contact me is through email at firstname.lastname@example.org
and I will get back to you as soon as possible.
4. Also, this is our personal telephone line
as well as the sutlery and we are located in the Eastern Standard Time Zone
and would appreciate tremendously if, when you call to be conscience of
the time difference when you are calling (especially those on the West Coast).
5. While making orders, I am trying to build
up stock again. Please email or call with your inquiries to see what I have
managed to get done an in stock. However, as I said I am working and I try
my best to get orders done in a reasonable period. Please understand that
sometimes life does get in the way of the completion dates for order.
6. I have a new gunsmith with new and far better
guns that I have ever had previously. There is no plans at the moment to
put them on the website given the present back log of orders. Call to see
what I may have in stock at the moment that might not be on order.
7. I am not set up to have a retail shop location.
This is something that the City will not allow.
Shipping: All packages will be sent USPS Priority
Mail - Delivery Confirmation. If you prefer not to check with me to calculate
the charges for you, shipping is 20%, but, the minimum shipping charge will
be $5.00. I am not close to a Fedex or UPS facility and will not ship them
that way unless absolutely necessary.
Returns and exchanges: There will be a 15% restocking
charge for anything returned, the only exception being something exchanged
for the same item in a different size. If there are signs of disassembled
or otherwise worked over to find out how they're made. The designs are not
copyrightable, but I have very lousy feelings for anyone who uses one of
my items to copy it, and then doesn't have the courtesy to pay for the original.
Also, shipping is non-refundable. If you return an item even for size, please
note that you will be charged shipping on the replacement item I send you
and you will be credited for returning the original item.
Terms are Cash, Check, MasterCard, Visa, Discover
or PayPal upon completion for all items unless other arrangements have been
made. Checks and Money Orders must clear my bank before any order is shipped.
For all orders out-of-country, please contact me for shipping amounts and
to discuss delivery options.
Current sales tax rates I use:
Virginia residents, add 5.3%.
Internet address: I check this account a minimum
of once a day, per business day, and usually reply immediately unless we
are away at an event or away for some other reason: email@example.com
Mail address and phone:
P.O. Box 335
Claremont, Virginia 23899
(WE BOTH WORK OUTSIDE THE HOME SO PLEASE LEAVE
A MESSAGE!!!! OR I CANNOT NOT GET BACK TO YOU)
I do not have a separate fax number now. If
you need to fax me, call or email and I will set up the fax machine. However,
your best course is always e-mail.
The Sutlery is a one person operation and being
that I am working outside the home may get the voice mail. Please note that
I will call you back if you leave a message with a telephone number.